Shipping policy

Cosmic Cart Shipping & Delivery Policy

Last Updated: December 2025

Thank you for choosing Cosmic Cart! Please read the following information carefully to understand our shipping and delivery processes.

1. Processing Time
As a curated marketplace, we partner with specialized suppliers to bring you unique products from around the globe.

  • All orders require 3-7 business days for processing and verification before they are handed off to our shipping partners.

  • This does not include weekends or holidays.

  • You will receive a confirmation email with your order details once it has been processed.

2. Shipping Time & Tracking

  • Once your order is shipped, delivery typically takes 10-20 business days to most international destinations, including Canada and the United States.

  • You will receive a second email with a tracking number and a link to follow your shipment as soon as it becomes available from our supplier.

  • Please note that shipping times are estimates and not guarantees, as they can be affected by factors beyond our control, such as customs processing, weather, or carrier delays.

3. Shipping Destinations & Costs

  • We currently ship to Canada and the United States.

  • Free Shipping is offered on all orders. The shipping cost is included in the product price for your convenience.

4. Import Duties & Taxes

  • Prices displayed on our site do not include any potential import duties, taxes, or customs clearance fees that may be levied by your country.

  • The recipient is responsible for paying any such charges upon delivery. Cosmic Cart has no control over these fees and cannot predict what they may be.

5. Order Issues & Lost Packages

  • If you have not received your order within 30 days of the shipping date, please contact us at cosmiccart247@gmail.com

  • For any other shipping-related issues, our support team is here to help.